La-Z-Boy Incorporated has grown from a single invention of a recliner to a global leader in furniture retail, manufacturing, and design. Our evolution for nearly 100 years has always been driven by an ambitious vision for the future and has made us a staple in homes for generations past—and generations to come.
The Retail segment consists of over 190 company-owned La-Z-Boy Furniture Galleries stores, and is part of a broader network of over 350 La-Z-Boy Furniture Galleries that, with www.la-z-boy.com, serve customers nationwide. Joybird, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In the Wholesale segment, La-Z-Boy manufactures comfortable, custom furniture for its Furniture Galleries and a variety of retail channels, England Furniture Co. offers custom upholstered furniture, and casegoods brands Kincaid, American Drew, and Hammary provide pieces that make every room feel like home.
Principles of our founders
La-Z-Boy Incorporated was founded years ago with a clear purpose of bringing quality and comfort to people’s homes. Today, this consumer-first approach and unrelenting commitment to producing high quality, comfortable, customizable furniture remains fundamental to how we work and continues to propel our company forward. La-Z-Boy Incorporated has stayed true to the principles of our founders, ensuring we honor our heritage while embracing the future.
Getting started
In 1927, in a garage in Monroe, Michigan, cousins Edwin J. Shoemaker and Edward M. Knabusch designed the reclining wood-slat chair.
Innovative pioneers
This chair launched the world-renowned La-Z-Boy brand and a new category in furniture — the iconic recliner.
Dreams fulfilled
Their story is a testament to the American Dream, and their uncompromising spirit continues to be the driving force behind the La-Z-Boy brand.
Legacy continues
Today, our dedicated employees continue their legacy and build upon their innovative vision by upholding their commitment to quality, craftsmanship, and American heritage.
Long-term value
La-Z-Boy is dedicated to providing quality products and outstanding service to our customers, offering employees an inspiring work environment, and operating with unwavering integrity.
Environmentally vigilant
We are also vigilant with regard to the environment, integrating sustainable business practices to reduce the impact of our operations both locally and globally.
Product quality & craftsmanship
La-Z-Boy is committed to crafting products that meet or exceed industry standards for quality and safety.
Through comprehensive research and development, North American manufacturing of our upholstered furniture utilizing our world-class global supply chain, and prudent sourcing of casegoods, we strive to consistently deliver products that live up to the La-Z-Boy name.
Integrity, compliance & ethics
For more than 95 years, the La-Z-Boy brand has focused on the core values of honesty and integrity. We are dedicated to upholding the highest ethical standards in all aspects of our business operations. La-Z-Boy employees, from our manufacturing facilities, regional distribution centers, and stores, to our corporate offices, are committed to this core tenet.
Code of Conduct
The La-Z-Boy Incorporated Code of Conduct provides a clear and thorough standard of ethics for all employees, officers, and directors with respect to interacting with customers, vendors, and fellow employees. Our Code of Conduct is fully endorsed by the company’s Board of Directors, which oversees its compliance. Effective date for the current Code of Conduct is January 2021.
We maintain a toll-free Ethics Hotline where employees across the globe can confidentially report concerns and/or violations of our Code of Conduct. Operated by a third party, this line is available 24/7 with all reports taken by trained professionals and promptly forwarded to our legal department. Alternatively, employees may communicate their concerns through a dedicated online portal.
Fighting forced and child labor
La-Z-Boy is committed to maintaining the highest ethical standards and transparency in our operations. Our annual report outlines our continuous efforts to prevent and mitigate the risk of forced and child labor within our supply chains, in compliance with our values and legal requirements.
As a requirement of doing business with La-Z-Boy and its subsidiaries, our suppliers are required to conduct business in compliance with the Supplier Code of Conduct:
Suppliers meet legal requirements
It is our expectation that any product supplied to us adheres to all applicable legal requirements for manufacturing, distribution, and sale.
Suppliers meet internal requirements
Our team works closely with suppliers to ensure their business practices, with respect to ethics, quality, fair labor, safety, and environmental policies, conform to our expectations and standards. Suppliers must also meet additional requirements, established by La-Z-Boy, that help reduce the environmental impact of La-Z-Boy products.
Their suppliers meet all requirements
Our suppliers are responsible for ensuring that their suppliers comply with La-Z-Boy requirements, with documentation and verification available to us.
